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Terms and Conditions

PLEASE NOTE: Some color variations and/or surface irregularities are to be expected with recycled glass, plastics, paper, and other recycled materials.

PRICES ARE SUBJECT TO CHANGE. Please contact our office for current pricing. Variables in custom print production and fluctuations in commodities markets may cause pricing changes. If the price listed is different from the actual price at the time your order is placed, we will notify you before processing your order. Prices shown are generally per piece pricing for a one color, one location imprint and do not reflect art charges, set-up fees, or other variables involved in custom printing. Our staff will work with you to create a special all-inclusive quote for your customized order. OVERRUN/UNDERRUN situations sometimes occur due to the nature of custom imprinting. Up to a 10% variance is possible. We will invoice you for the quantity shipped.

Payment Terms
For New Customers: Please send a check or money order (in U.S. funds only), or advise of a Master Card, Visa, or American Express account by telephone. PLEASE DO NOT EMAIL ANY ACCOUNT INFORMATION. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order. We will charge a fee for any returned checks. Established account terms are Net 15 days from date on the invoice. A 1.5% finance charge will be added to all past-due balances. Educational and Government institutions may send a purchase order and will be billed.

Production and Shipping
PRODUCTION TIME varies by item and time of the year. Normal production time for most of our products is 2 to 4 weeks. Please allow extra time for art prep, typesetting, proofs, and shipping. RUSH PRODUCTION may be available for some items depending on availability and will include applicable rush charges. For same-day PROCESSING, orders must be placed by 1pm EST on a business day (Mon-Fri, excluding major holidays). Please advise us of your IN-HANDS DATE – this is the latest date you must have the product before your event.
SHIPPING is FOB factory and may vary by item. Consider any shipping or transit time offered to you by Weisenbach Recycled Products or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. Customer must authorize expedited delivery charges if rush service is required. Freight is prepaid and added to your invoice. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

Only stock imprint items are eligible for returns and are subject to a restocking fee up to 20% plus shipping. Obtain an RMA from the office. Custom imprinted items cannot be returned. If there is a manufacturer defect or product error, please contact our office to discuss refund or replacement options.

We keep your personal information private and secure. When you make an estimate request from our site, you may provide your name, email address, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your experience. We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the site. IN THE INTEREST OF WASTE REDUCTION AND PRIVACY OF OUR CUSTOMERS, we do not sell, rent or share our mailing list, including email addresses. If you or your organization do not wish to receive future mailings, please let us know, and we will remove your listing from our files.
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Weisenbach Recycled Products is not responsible for the actions of third parties. This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

Typographical Errors
Please carefully review your order proof for any errors or edits to imprint before submitting approval for production. In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Weisenbach Recycled Products shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Weisenbach Recycled Products shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the incorrect price.

Copyright and Trademark Notice
Products or photographs with trademarks/logos displayed on this website are to demonstrate art and imprint reproduction capability only. They do not imply endorsement by any holders of such trademarks or designs. They are not intended to be advertisements, nor are these items available for purchase as printed to anyone other than entities expressly authorized by the owner of said trademarks or designs. Unless otherwise specified, materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Weisenbach Recycled Products, Copyright © 2014, ALL RIGHTS RESERVED

Other Conditions
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Weisenbach Recycled Products signs them or not. We reserve the right to make changes to this site and these Conditions at any time.